![]() ![]() Their solution? "Don't restart your computer". Two weeks of on-again off-again replies finally led to the revelation that a software fix was necessary. Even though they were already aware of the problem, they required 4 screenshots of "About This Mac" panes uploaded to their site BEFORE they would even talk to me. ![]() Now, they have enabled a byzantine anti-support system that is outsourced to India. Several years ago I could reach a knowledgeable tech person by phone in 5 minutes. I could only get my preferences back by opening the Trackball preference pane, an annoying chore at launch. I recently did a Clean Install of ML, and from the get-go my preferences for my Expert Mouse Trackball were "forgotten" after a restart. ![]() Sorry to say that TrackballWorks is incompatible with Mountain Lion for me. ![]()
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